Solved Invalid SSL

[Joel98]

We have setup a new PBX with a 3CX FQDN. Whenever I navigate to the management portal, I can see that the SSL is not working correctly. When looking at the SSL I can see it is "invalid". We have an active licence, can anyone advise on how to correct this?

 

[ChrisC_3CX]

Based on the provided screenshot the certificate is in fact valid. With what browser are you accessing the Management Console with?

 

[Joel98]

Hi Chris,

I have attached a new screenshot, I attached the wrong one, sorry! I am using Google Chrome.I have attached another screenshot when using Safari. I have tested this on other computers including Windows based systems and still receive the same message

Many Thanks,

 

[ChrisC_3CX]

What are you using in the address bar of the browser when trying to access the Management Console? Are you actually using the FQDN?

 

[Joel98]

Hi Chris,

I was using the IP address to navigate to the portal, upon using the FQDN the error has disappeared.

Many Thanks,

 

[ChrisC_3CX]

Glad to hear!