Invalidate Sessions

[Mike Hammett]

I Googled first, the first page didn't lend much hope.

How would I invalidate current sessions to a 3CX system without deleting the extension? Regenerating the extension and rebooting of the PBX still allowed a former employee to use the system (the chat, at least).

 

[Evolute IT]

What do you mean by "invalidate session"?

Force a user out of the Webclient? Or out of mobile apps? Out of a deskphone?

Regenerating the extension should change the credentials, and this should cause the session to be killed instantly. However, mobile apps will reprovision using the new credentials automatically (V18 fixes that.)

 

[Mike Hammett]

I mean by whatever way the user was still accessing the system. I can't reasonably know how they were doing it. If the mobile client just reprovisions until v18, then that's the likely source.

Disabling (while retaining) the account would be nice too.

 

[ChrisC_3CX]

@Mike Hammett
I think the steps mentioned in this thread are what you are looking for: https://www.3cx.com/community/threads/disable-extension.79188/post-364333

 

[Mike Hammett]

@Mike Hammett
I think the steps mentioned in this thread are what you are looking for: https://www.3cx.com/community/threads/disable-extension.79188/post-364333

That's a lot of work and not really a desired way to move forward.

 

[ChrisC_3CX]

That's a lot of work and not really a desired way to move forward.

For the time being this is the only way to prevent 3CX Apps from re-reprovisioning and retrieving the new credentials. However, as @Frederick Marcoux mentioned, an option will be added in v18 to make this much easier.