iOS app fails to dial contacts with + in phone number

[it26]

The subject says it all. I can dial directly with full number.

 

[cobaltit]

Do you have an outbound rule to match numbers starting with + ?

 

[it26]

Created one for 12 digita and to strip one. Put at top of list. Thanks.

 

[leejor]

Does the 3CX Activity Log show that the calls do not match an outbound rule? (May have to set logging levels to Verbose.)

Does the rule you created, have + as the first character, or is it simply 12 digits?

Have you tried enabling/setting up E164, on 3CX, to deal with converting the + to the correct prefix, depending on the type of call?