IP Blacklisted

[DiversifiedTS]

Hello, I was working with the free hosted product. Registered account, provisioned phone, and was working to connect SIP trunks. When refreshing the page, I was logged out and when I tried to log back in it told me "an IP has been blacklisted". I have used this product for about 10 minutes prior to this event and did not make any connections or changes that were abnormal. Help, please.

 

[DiversifiedTS]

Update this morning, I can log in from off-site and have explored the portal. Other solutions I have found state that this has been blacklisted in the FQDN - but my permission level does not allow access to anything that looks like an admin panel for this.

 

[JohnS_3CX]

Please tell us phone model, firmware version, and which option you chose on the below screen when provisioning: