Hi all,
I have a SNOM 300 which is showing in System Manager > Phones as having an IP address which is no longer correct. It had picked up the incorrect IP from another phone which it was slaved from and was using the phone's DHCP. Having corrected the settings on the phone it was connected to so it now passes on DHCP requests, the phone now has a suitable IP, but no calls can be routed to it as the system hasn't registered it's new IP. I have tried re-registering the phone but it hasn't made a difference.
We're running 3CX Version 12
Snom 300 is firmware 8.7.3.25
Server log showing call from me to 453 with the wrong IP - 192.168.26.2:
18-Feb-2015 12:32:24.016 [CM503008]: Call(C:3416): Call is terminated
18-Feb-2015 12:32:24.016 Leg L:3416.1[Extn] is terminated: Cause: CANCEL from 172.60.0.91:2048
18-Feb-2015 12:32:15.949 [CM503025]: Call(C:3416): Calling T:Extn:453@[Dev:sip:[email protected]:2048;line=g8onwvvv] for L:3416.1[Extn]
18-Feb-2015 12:32:15.900 [CM503027]: Call(C:3416): From: Extn:881 ("Me" <sip:[email protected]:5060>) to T:Extn:453@[Dev:sip:[email protected]:2048;line=g8onwvvv]
18-Feb-2015 12:32:15.900 [CM503004]: Call(C:3416): Route 1: from L:3416.1[Extn] to T:Extn:453@[Dev:sip:[email protected]:2048;line=g8onwvvv]
18-Feb-2015 12:32:15.899 [CM503001]: Call(C:3416): Incoming call from Extn:881 to <sip:[email protected]:5060>
If anyone knows how I can get the system to recognise the phone's current IP, then I would be very grateful.
Many thanks,
Grimbergen
I have a SNOM 300 which is showing in System Manager > Phones as having an IP address which is no longer correct. It had picked up the incorrect IP from another phone which it was slaved from and was using the phone's DHCP. Having corrected the settings on the phone it was connected to so it now passes on DHCP requests, the phone now has a suitable IP, but no calls can be routed to it as the system hasn't registered it's new IP. I have tried re-registering the phone but it hasn't made a difference.
We're running 3CX Version 12
Snom 300 is firmware 8.7.3.25
Server log showing call from me to 453 with the wrong IP - 192.168.26.2:
18-Feb-2015 12:32:24.016 [CM503008]: Call(C:3416): Call is terminated
18-Feb-2015 12:32:24.016 Leg L:3416.1[Extn] is terminated: Cause: CANCEL from 172.60.0.91:2048
18-Feb-2015 12:32:15.949 [CM503025]: Call(C:3416): Calling T:Extn:453@[Dev:sip:[email protected]:2048;line=g8onwvvv] for L:3416.1[Extn]
18-Feb-2015 12:32:15.900 [CM503027]: Call(C:3416): From: Extn:881 ("Me" <sip:[email protected]:5060>) to T:Extn:453@[Dev:sip:[email protected]:2048;line=g8onwvvv]
18-Feb-2015 12:32:15.900 [CM503004]: Call(C:3416): Route 1: from L:3416.1[Extn] to T:Extn:453@[Dev:sip:[email protected]:2048;line=g8onwvvv]
18-Feb-2015 12:32:15.899 [CM503001]: Call(C:3416): Incoming call from Extn:881 to <sip:[email protected]:5060>
If anyone knows how I can get the system to recognise the phone's current IP, then I would be very grateful.
Many thanks,
Grimbergen
