Is inbound call block available in 3CX present release?

[Mirzab]

Can anyone advise me if the present release has option for inbound call block at the server level? Possibly based on a specific Caller ID and/or all blocked IDs? If not, is this option being considered in the near future? I use PAP2s to support the analog extensions on traditional lines and a couple of softphones as a test, and would like to block certain callers in total.

I have been using this software only for a couple of weeks but already it has replaced the old hardware switch in my home. I am very impressed. Great job so far. Even better price! Thanks.

 

[gbarnes]

work around

I too would like this function, and wonder if there is a workaround for it, even if I have to hard code a number. Like a Outgoing Call Rule, but for incomming number.

 

[5qg4]

Hi Mirzab,

No such function at current version 3CX Phone System v3.1.2434.0. This function should be done by the client not at the PBX side.

Regards,
5Q

 

[gbarnes]

Workaround time...

a workaround.. EDIT: See my new way below.

Graeme

 

[gbarnes]

Dont moan!

:shock:

Oh, and before you do this, you had better back up the files you changed. And dont moan at me, its a nasty workaround for those who REALLY need the above function. But sometimes we dont like unknown callers do we. No.

 

[gbarnes]

My new way...

This is my new way, that allows you to block incomming calls or divert them to a different DR..

Edit the ivr_start.php file then find :

// Menu ID
if( is_null($rp_dn) )
$rp_dn = $rp_IVRHandlerMENU;
if( is_null($rp_dn) )
$rp_dn = $rp_IVRHandlerTO;

// Then ADD this bit BELOW :

if ( $rp_caller == "02071626253" )
{
$rp_dn="899";
}

This will BLOCK caller (ie DR 899 does not exist!)

Or use $rp_dn="803";

for example to send that call to DR 803..

You can add in more
if ( $rp_caller == "103" ) // CALLER ID NUMBER
{
$rp_dn="802"; // DR TO DIVERT TO
}

bits after to add new 'rules' to this method. Much easier than the above method.

A good use for this is to send 'family' calls straight to your extension via a dummy DR,

 

[Mirzab]

You need to get 3CX to put you on the payroll :lol:

Thanks, I will try.

 

[gbarnes]

Unknown...

Use the bit below to block or divert UNKNOWN calls to a DR message saying "Unblock your number, you MONSTER!", eg:

if ( $rp_caller == "Unknown" ) // CALLER ID NUMBER
{
$rp_dn="877"; // DR TO DIVERT TO - SAYS "UNBLOCK NUMBER!!"
}

Its always useful!

Graeme.