Is it possible to get custom fields in Call Journaling

[Renaud SALVIGNAC]

Hello,

I'd like to know if it's possible to get custom fields in Call Journaling response send by 3CX to CRM.

 

[Evolute IT]

Depends of what custom fields? All the lookup output is available and I think that CustomValue is still a valid field as well.

 

[Renaud SALVIGNAC]

Ok but is it possible to have more than one custom field or just the CustomValue field ?

 

[Evolute IT]

Ok but is it possible to have more than one custom field or just the CustomValue field ?

Not really, as much as I know...

@edossantos With the new "don't sync to phonebook", is the contact lookup again done before call journaling?

 

[Renaud SALVIGNAC]

Thanks for your help