Is pickup per ext group implemented in V10?

[pjr]

Has this feature been implemented in V10?

It was intimated that it would be by Nick Galea here

http://3cx.ideascale.com/a/dtd/78629-9854

This is NOT pickup code + ring group code which has always been present.

Thanks

Paul

 

[nbailey]

Hello,
yes this is part of V10. When you have users in a group, say "Sales" if the option in Settings > General > global options > "Limit call pickup to calls recieved in there extension group". Then yes users will not pickup calls to extensions that are not in there group.

Thanks,
Nate

 

[pjr]

Hello,
yes this is part of V10. When you have users in a group, say "Sales" if the option in Settings > General > global options > "Limit call pickup to calls recieved in there extension group". Then yes users will not pickup calls to extensions that are not in there group.

Thanks,
Nate

Thanks for the quick response Nate. It would be handy if this info was in the admin manual too!

Paul

 

[eagle2]

You may need also to update to SP2.

 

[nbailey]

You may need also to update to SP2.

only for Queues, other than that it is previously implemented.

Thanks,
Nate