Is pro / enterprise required to make rules to bypass ivr?

[oneBrainCell]

I was looking up how to allow contacts to completely bypass the ivr and some suggest using the call flow designer which is pro only.
Is there a way to do this with the free license? (version 18 hosted on 3cx)

Thanks,

 

[SweetAction]

You can make CID rules and use those to route calls as you want. This should be available in the free version.

 

[Saqqara]

FYI - being 3cx hosted you can not use cfd, this is a limitation on 3cx hosted system https://www.3cx.com/ordering/pricing/hosted-info/

As above, you could use cid , or get an ddi number that you give out to route incoming calls differently