Is there any way to mass update click2call settings?

[greychain]

It's possible to mass edit users/phones for many settings but not the click2call.

The only way seems to be export CSV, update CSV, delete all users, import CSV

 

[Constantinos Constantinou]

Hello @greychain,

No there is no way to mass update the Click2Talk settings. Each time that you enable click2talk it generates dynamically the friendly name that should be unique. This is the main reason that bulk editing is not possible.

 

[greychain]

The customer wants to disable click2call for the 300+ extensions, can this be done by editing the CSV?

Or do they need to edit 1 by 1?

 

[Constantinos Constantinou]

By default Click2Talk is disabled for newlly created extensions.

Export and import is not intended to update existing records. You need to delete those extensions in order to be recreated with import.
If this is going to be your approach, then if you have empty that column or set to 0, it will create those extensions with Click2Talk disabled.

 

[Alphabetic]

Just note that doing this will remove extensions from ring groups and queues.