Is there anyway to tell if 3CX has rejected an incoming call when license limit has been reached?

[greychain]

I know for out going call it can send you a notification, does this also apply to incoming calls. What happens if for the next incoming call you exceed you license limit.

What is the incoming caller's experience?

 

[VasilisV_3CX]

Hi @greychain,

If the license limit is exceeded, the global admin email should be notified as per the Settings >> Email >> Notifications section (The license limit is reached). The caller will hear the prompt defined by the prompt ID: LL.

The caller will hear this prompt as well.

 

[greychain]

This is for outgoing calls , is this true for incoming calls?

 

[Evolute IT]

This is for outgoing calls , is this true for incoming calls?

Yes

 

[VasilisV_3CX]

hi @greychain,

As confirmed by @ConceptsWeb, yes its for incoming calls too.