Issue Sharing 3CX Registry Directory with Windows Through Samba

[samehJABRI]

Hi,

I installed 3CX on a Debian virtual machine, and I want to share the registry folder with a Windows computer via Samba, but it's not working. Is there a solution to this problem?

Best regards

 

[paulodagraca]

Hello samehJABRI,

Samba is a Windows thing, normally not found on Linux (Debian) systems.
Did you install it, configured it on the Debian?
May I ask why you want to have Samba working? Backup ??

Paulo

 

[samehJABRI]

I have a client who wants to access the 3cx folder log via a Windows.

 

[KyriacosS_3CX]

Hi,

Changes to the OS config, such as adding additional packages not in the provided installation iso will mean no support will be provided for this system if requested.

I would suggest posting in a Linux forum for troubleshooting samba installations.

Mounting the relevant folder on their windows machine using SFTP/SCP might be a simpler path forward.

 

[VoIPTools]

Perhaps we can offer a supported approach if you explain why they want the logs. There may be another way rather than a smb share.

 

[fxbastler]

I have a client who wants to access the 3cx folder log via a Windows.

In addition to a number of other options (such as accessing the desired folder via SSH with a client software like Filezilla) SSHFS for Windows is an option.

 

[samehJABRI]

Hello,

I don't want to give him SSH access. His boss asked me to give him access to Recording only, and in 3cx you can't give him access to at least the role manager, and that's what his boss refused, so an alternative solution must be found.

Best regards

 

[paulodagraca]

Hello samehJABRI,

With 3CX there are a lot of options and functions, it will cover let's say 98% of all the requests. For the last 2% you can build it yourself with (for example) API connections.
To cut corners and have something working fast and stable, you can use existing sollutions.
I am sure that VoIPTools, does have perfect sollutions for exactly you requirements as describbed (and more).
When building a sollution yourself, please keep within the 'supported' options or you will have no support from 3CX ongoing.

Here is just a wild idear that you could perhaps build on??
Within the Windows create a webserver/website that uses the XAPI to get call history form the 3CX via the https.
In the call information there is also the link to the recording, you can present is as a download (play function).
So this will work external from the 3CX, just using the API, keeping all default and within support, and still present the (only) the recordings (you could add a date/time or number filter).

Well the idear is not that wild, we actually use this:

The website has a filter for the calls, presents the dat/time the name, number, transcription, summary, sentiment, has option to play audio, and download the recording.
We do not present everyone the recordings, but can filter on login/access.

Hope the idears help you in finding a sollution.

Paulo