Hi,
Nothing changed on my network and we have been using 3cx for over 2 years now. Suddenly one of the extension was having issues like whenever someone call the extension it will reboot itself. So strange. I thought it was a power adapter. I replaced the power adapter with a new one, still the same issues. I also removed the extension and readded it back same thing. I created a new extension just to see if it'll register. Same thing. I thought it was the phone itself. So I replaced it with a new phone and now the new phone will not register. I think This is related to some firewall on the 3cx or something because when I rebooted the 3cx server, I was getting this error. Attached you will see the error. I waited for over 5 hours before it finally decided to boot up and login to 3cx login screen. So something is not right here. I have reset the phone to factory default and manually configure the provision by looking for the provision link and copy and paste it into the yealink phone. But still the same. I can ping from the phone to the 3cx server and 3cx server to the phone just fine. I just can't think of anything else to check. Phone are working with all the old phone. Just new one cannot be register. Anything I should be looking for? or try?
thank you
Nothing changed on my network and we have been using 3cx for over 2 years now. Suddenly one of the extension was having issues like whenever someone call the extension it will reboot itself. So strange. I thought it was a power adapter. I replaced the power adapter with a new one, still the same issues. I also removed the extension and readded it back same thing. I created a new extension just to see if it'll register. Same thing. I thought it was the phone itself. So I replaced it with a new phone and now the new phone will not register. I think This is related to some firewall on the 3cx or something because when I rebooted the 3cx server, I was getting this error. Attached you will see the error. I waited for over 5 hours before it finally decided to boot up and login to 3cx login screen. So something is not right here. I have reset the phone to factory default and manually configure the provision by looking for the provision link and copy and paste it into the yealink phone. But still the same. I can ping from the phone to the 3cx server and 3cx server to the phone just fine. I just can't think of anything else to check. Phone are working with all the old phone. Just new one cannot be register. Anything I should be looking for? or try?
thank you
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