Issues with voicemail email sending

[Mr F]

This morning I was confronted by an issue where 3CX has stopped sending emails when a voicemail lands.
We use Googles speech to text API to send an email with the transcribed voicemail

Error
50026    07/19/2024 9:03 AM    System Manager    DEFAULT   The following error occurred when trying to send an email with subject ‘New Voicemail from 079XXXXX - ’ to ‘[email protected]’ : 451: 4.3.2 Internal server error
Error
50026    07/19/2024 9:02 AM    System Manager    DEFAULT     The following error occurred when trying to send an email with subject ‘New Voicemail from 0779XXXXX - ’ to ‘[email protected]’ : 451: 4.3.2 Internal server error
Error
50026    07/19/2024 9:02 AM    System Manager    DEFAULT     The following error occurred when trying to send an email with subject ‘New Voicemail from 075XXXXXX - ’ to ‘[email protected] : 451: 4.3.2 Internal server error

Has been working fine up until now and was thinking it could be due to the global ICT outage that was seen last night and early this morning.

The error 451: 4.3.2 Internal server error translates to a "tempoary issue"

Has anybody else experienced this today?

Thanks

 

[Bavesh MYT]

Seems related to the global crowdstrike issue
We are also experiencing this issue

 

[RiesM]

Same here with VoiceMail.
Testing 3CX SMTP-Server brings up "4.3.2 Internal server error"

@avraam_mich @AvraamM_3CX are you aware of this?

 

[PaulEmous]

Global crowdstrike issue seems likely.

 

[techservicesqka]

Also seeing this, no emails sending via 3CX SMTP Server, 4.3.2 Internal server error on all our 3cx instances

 

[StuVo]

Also seeing the issue on all our Intances. Logged on the Partner Portal. Awaiting a response.

 

[paulsummers]

Same here. Our backup to Sharepoint also failed overnight.

 

[Mr F]

My test SMTP email have just started to work correctly and my voicemail transcript emails are seemingly working and being sent
Thanks

 

[AndreasPo_3CX]

The 3CX SMTP service is back up and running, please try it and let us know.

 

[RiesM]

@AndreasPo_3CX tryed an it works! Tanks and have a nice weekend