IVR / Auto Attendant Call by name within a group

[Tom Lee]

Hi Everyone,

Can this be done? Example: I have a client they have multiple departments. When people call the sales phone line IVR, call by name only for the sales staffs only. When people call the accounting line IVR, call by name only for accounting staffs only.

Thanks

Tom

 

[Saqqara]

I think this is not possible

 

[JohnS_3CX]

Hi Tom,

This is system wide, it is not divisible by department.