IVR then route direct to voicemail without voicemail greeting ?

[UK-Steve]

Hi, I've tried searching for the answer but the forum doesn't allow words such as "without" so I can't find the answer.

I'm trying to find out if it is possible to be able to route directly to voicemail without having to present a greeting. Bascially the IVR has the message and I want the destination if no input to be to allow the caller to leave a message. The problem I'm having is that it appears a greeting must be played, as the IVR has a couple of seconds at the end and a 'blank' voicemail greeting has a couple of seconds the caller is presented with a few seconds of silence before the 'record tone' which is not ideal.

Is there any way to work around this?

Thanks in advance

Steve

 

[UK-Steve]

By way of update, the only way I was 'sort of' able to get this to work was to download the Empty.wav file from the IVR menu and upload it as the greeting for the voicemail. There is a noticeable silence before it actually goes to record any message but it's the only solution I can come up with in the absence of not being able to directly route to the 'record-voicemail'.

It seems that both the IVR and Voicemail elements add delays.