JS error when callus.js is embedded.

[bosslady]

I want to have the user details populate for an embedded chat in wp admin area. I'm trying to host the js on my server to do this but receive the following error.

ERROR: SyntaxError: Unexpected token < in JSON at position 0 callus.js:38

There are also additional errors at line 32.

I tried downloading the file from the generator and from the admin dashboard. Also tried referencing the existing callus.js in the plugin directory and renaming the files and got the same error in each case.

I prefer to use the CDN if possible, but I do need the user details to be populated by default.

1. How do I get rid of the js error when saving it to my server?
2. How do I set the Use Logged In User Details option to true in the embedded chat?

Any help is appreciated.

 

[NickD_3CX]

2. How do I set the Use Logged In User Details option to true in the embedded chat?

Would something like this help?
https://www.3cx.com/community/threads/can-live-chat-recognize-authenticated-users.80084/post-368562

 

[bosslady]

Yes, its exactly what I need! Thanks Nick.
Can I also pass custom data... such as a user's site url? I know this can be done in the standalone version. Can it be done in the 3cx mode?

Also, is there documentation on all the available attributes?

 

[NickD_3CX]

Glad this helped! About additional data, I am not aware of any other attributes that are available.