So, long story here, but the crux is I'm reinstalling 3CX V15.5 onto the same physical hardware and:
I can reach, ping and resolve activation.3cx.com, I've completed this installation previously and am an experienced IT person.
The customer (I'm doing the work on their behalf) doesn't have support, being an Affiliate partner only I don't have support either and I don't fancy paying $495 because of some non-technical administration/licensing protection setup at the 3CX end.
At best, as I see it, the error message is not pointing me to the correct cause so I can resolve it (there are adaptors in the PC, I've been using them, they resolve and download fine, DNS is working great, etc, etc).
Hope someone has seen the issue before and knows what the actual cause is and how to fix it.
(This reinstall is the result of trying to troubleshoot an issue with the ngix webserver would fail to stay running while trying to get the PC up and running on a 4G service while connected to their local LAN because they have a physical phone line fault which has knocked out their ADSL/Internet). It would appear that the ngix service doesn't like having 2 connections and would simply STOP with an event logged that provided no information as to the cause)
- attempting to restore a backup made
- or trying a fresh installation using the same key
I can reach, ping and resolve activation.3cx.com, I've completed this installation previously and am an experienced IT person.
The customer (I'm doing the work on their behalf) doesn't have support, being an Affiliate partner only I don't have support either and I don't fancy paying $495 because of some non-technical administration/licensing protection setup at the 3CX end.
At best, as I see it, the error message is not pointing me to the correct cause so I can resolve it (there are adaptors in the PC, I've been using them, they resolve and download fine, DNS is working great, etc, etc).
Hope someone has seen the issue before and knows what the actual cause is and how to fix it.
(This reinstall is the result of trying to troubleshoot an issue with the ngix webserver would fail to stay running while trying to get the PC up and running on a 4G service while connected to their local LAN because they have a physical phone line fault which has knocked out their ADSL/Internet). It would appear that the ngix service doesn't like having 2 connections and would simply STOP with an event logged that provided no information as to the cause)
