License active issue

[will.xu]

Problem 1: Our license often fails to register, resulting in 0 concurrent number. We are in China;

Question 2: We have two 3CX servers for failover. Can two devices activate the license at the same time? We are an Enterprise License.

 

[bitn2]

No, only one license per pbx at the same time.

 

[Evolute IT]

Problem 1: Our license often fails to register, resulting in 0 concurrent number. We are in China;

Well, China. You will need to figure out how to be accepted in the great firewall.

Question 2: We have two 3CX servers for failover. Can two devices activate the license at the same time? We are an Enterprise License.

Yes, on Enterprise licenses with failover enabled, both servers are connected and activated at the same time but only one has the services running.

No, only one license per pbx at the same time.

False. Enterprise licenses have a standby license included for the passive failover server.

 

[bitn2]

False. Enterprise licenses have a standby license included for the passive failover server.

Right, for passive failover its correct. Sorry for my too short answer.