License not allowed to activate after reinstall

[rthee]

Hi there,

I had bought 3CX PhoneSystem (v7.1) mini edition last year. Owing to some reason, I have to format my workstation and reinstall the product. I have the error below when I re-activate at "Active License" menu:

license.unexperrLicense Key Activation Failed: 62 System: 0

Any ideas? Your help are much appreciated.

Regards,
Ryan

 

[StaffKB]

Kindly contact [email protected] emailing them your license key and issue.

Regards,

 

[rthee]

Thanks Staff_KB! I shall proceed this matter to sales team.