License / Queue errors

[LeanderNaessens]

Dear Mr, Mrs,

I've just started testing the 3CX system and came accross two errors.
The system is installed on a Win2003 SP2 with IIS 6.0.

1. Error when entering license key for enhanced demo version
When I enter the license key that was sent by mail and click on the "update" button, I receive the following error :
"An exeption occurred Activate3Cx Error : Attempt to read or write on secure memory. Often, this points that other memory is damaged."

2. Cannot add a Call Queue
When configuring a call queue, I can not click the "OK" or "Apply" button to add the queue. These buttons are disabled.

Could someone please help me out on this one ?
We are currently using Linksys VOIP-systems, but are looking for a better alternative.

Thanks in advance,
Leander Naessens
Soft Ages bvba

 

[avraam_mich]

The Queue remains disabled because the license has not registered correctly.

Please go under the Computer management -> Local users and Groups -> Users and open the properties of the account ASPNET. Ensure that this account is a member of the Administrators group.

After doing this reboot the machine and then try the license activation process.

regards

 

[LeanderNaessens]

Hi Alex,

The aspnet machine account was already a member of the administrators.
Meanwhile, I reinstalled 3CX with the built-in webserver and now everything works fine !

Gr,
Leander