License

[Luke Ivison]

Hi

Not sure if anyone has come across this before but I upgraded to version 16 over the weekend but had to downgrade due to issues. Our 3cx license seems to only now be valid for version 16 and we are running version 15.

thanks

 

[Saqqara]

As you upgrade to version 16, the license is no only valid for this versions (license is not backwards compatilble).

To run version 15, you need to contact 3CX and get the license changed

What issues are you having with ver 16 ?

 

[Luke Ivison]

It was failing the firewall due to SIP ALG, I have sorted that out now on the firewall but we need to get our Customer Service team running again till we attempt the upgarde again.