Listen to voicemail directly from 3CX Phone

[Chrischevy80]

In 3CX phone, when I click on the "play" button to listen to a voicemail message, a window appears to save the file. Is there a way to play the message directly, like a media player ?

 

[nub]

In 3CX phone, when I click on the "play" button to listen to a voicemail message, a window appears to save the file. Is there a way to play the message directly, like a media player ?

From generated reports or the 3cx phone app, even voice mail emails, 3cx will send or link you to the wav file itself.

 

[YiannisH_3CX]

Hello @Chrischevy80

Please note that the client gives you 2 options. The first is "Play" and this will download the file to your machine so you can play it. The other option is "Play on Phone" which will call your extension and will be able to listed to the voicemail directly.
For additional options please post your idea on https://www.3cx.com/community/forums/3cx-ideas/ . All posts are reviewed by their corresponding Departments and, if feasible and voted for by other users as well, may be implemented in an upcoming service pack or update.

 

[Chrischevy80]

Allright thanks for the info

 

[leejor]

...or you can dial the VM number (999?) and listen , to the messages on your device. Isn't that what you are actually trying to do. You just don't have to use a media player.