live chat storage duration

[bit101]

Hi!

does anyone know how long 3cx will storage the live chats if the protocoll (chat log) is disabled? In standard the chat log is disabled.

regards!

 

[Evolute IT]

Hi!

does anyone know how long 3cx will storage the live chats if the protocoll (chat log) is disabled? In standard the chat log is disabled.

regards!

It stores them indefinetely on your PBX database. Only the users involved (or queue manager) can see the conversation once archived/dealth with.