Location of ringer ringtone for Windows desktop client

[bmoreja]

What is the name and where is the ringtone WAV file for the ringer desktop app located on Windows 11? I need to delete or rename it.

The ringer off feature does not work for me and I need to disable the Windows desktop app from ringing the calls in my headset. I can hear my desk phone ringing. The headset ringing on incoming calls is very very annoying.

 

[Alejandro_3CX]

Hi using the desktop app is not possible to change the ringer. However you can choose where the ringer will be played

 

[ArneDery]

Hi using the desktop app is not possible to change the ringer. However you can choose where the ringer will be played

View attachment 38918

We're getting a lot of request on the possibilty of changing the ringtone in the clients as well. Just to be able to have a default preset of options would do the trick, no need to load ringtones themselfes.

Being able to have a auditive difference between queue calls en regular calls is just a big game changer.
I know there are a few idea threads about this, i've voted on all of them


https://www.3cx.com/community/threads/change-ringtone-in-webclient.70639/
https://www.3cx.com/community/threa...ngtone-and-make-it-more-quiet-headset.114458/
https://www.3cx.com/community/threa...-and-external-calls-on-smartphone-apps.88458/
https://www.3cx.com/community/threa...s-on-windows-clients.48838/page-3#post-359794

Will there be any option to seeing this implemented in V20?