log another agent in & out of queue - version 20

[rbergthold]

I am having trouble finding where I can log an another agent in / out of queue as the manager or owner of the system. it's simple to do as the agent. but i need to be able to manage that and log them in & out on their behalf as the manager / owner.

 

[TheodorosG_3CX]

Since the extension is also a Queue manager you are able from the Panel section to select the Queue and explicit login/logout agents: