Solved Login access denied [SOLVED]

[stephan23]

Getting this message when trying to log into the management console. We are on hosted 3cx trial account at the moment.

Login access denied. Too many incorrect login attempts. Try later or contact the Administrator.

Can anyone help?

 

[TBWD]

Looks like your IP was banned, you have 2 choices
1 wait for about 24 Hours and try again.
2 use a different IP address

 

[NikosT_3CX]

@stephan23 Try from a different Public ip address.
Then type any password wrong twice and option "Forgot Password " will appear.
Click this will send and email with the credentials to the Administrator's email that is specified on the PBX.

 

[stephan23]

tried logging in on my mobile phone ( not on wifi ) and it won't even load the login page. I can also not log into the webclient. Logging into customer.3cx.co.uk works fine.

Also notices all the phone aren't working either.

Am I doing something completely wrong??

 

[stephan23]

Finally managed to get in and unblock our IP -- phew

thanks for trying to help.