mf202 New User Joined Apr 26, 2024 Messages 8 Reaction score 0 Apr 26, 2024 #1 Is there anything I can do to move (or remove) the logo on the Pro Hosted (other than upgrade to Enterprise so I can load an all back logo)?
Is there anything I can do to move (or remove) the logo on the Pro Hosted (other than upgrade to Enterprise so I can load an all back logo)?
OlegR_3CX Support Team Staff member Joined Apr 13, 2016 Messages 1,572 Reaction score 366 Apr 26, 2024 #2 Hi there. Unless you create a custom template and this is not something we support. P.S. Custom templates are not available in 3CX hosted.
Hi there. Unless you create a custom template and this is not something we support. P.S. Custom templates are not available in 3CX hosted.
mf202 New User Joined Apr 26, 2024 Messages 8 Reaction score 0 Apr 26, 2024 #3 So, if I want to use the 3CX hosted solution, is the only option to upgrade to enterprise so we can load a "black" logo? Thanks!
So, if I want to use the 3CX hosted solution, is the only option to upgrade to enterprise so we can load a "black" logo? Thanks!
RichB SOHO User Basic Certified Joined Nov 22, 2019 Messages 54 Reaction score 24 Apr 26, 2024 #4 This post may be of help https://www.3cx.com/community/threa...ate-time-problem-after-the-fw-upgrade.122695/
This post may be of help https://www.3cx.com/community/threa...ate-time-problem-after-the-fw-upgrade.122695/
mf202 New User Joined Apr 26, 2024 Messages 8 Reaction score 0 Apr 26, 2024 #5 When is the new 3CX being deployed for hosted? Seems this will resolve the issue. “3CX's wallpaper will be updated in the next version”
When is the new 3CX being deployed for hosted? Seems this will resolve the issue. “3CX's wallpaper will be updated in the next version”
OlegR_3CX Support Team Staff member Joined Apr 13, 2016 Messages 1,572 Reaction score 366 Apr 26, 2024 #6 It seems that your phone is running on the older firmware, can you please ensure that your firmware is up to date and it's the same as mentioned here Reactions: mf202
It seems that your phone is running on the older firmware, can you please ensure that your firmware is up to date and it's the same as mentioned here
OlegR_3CX Support Team Staff member Joined Apr 13, 2016 Messages 1,572 Reaction score 366 Apr 27, 2024 #7 Did the phone firmware update resolve your issue?
OlegR_3CX Support Team Staff member Joined Apr 13, 2016 Messages 1,572 Reaction score 366 Apr 27, 2024 #9 Perfect, and thank you for the feedback.