Logs on outbound trunks

[KFACTA]

Hi 3CX people.

Is there an easy way for 3CX to show logs on multiple outbound trunks.

We have a client that has a trunk for outbound (unlimited calls) and a second trunk for inbound and outbound)

How can we report on each of the trunks outbound use? I am hoping there is an easy way? Am I missing something simple?

 

[cobaltit]

I haven't looked a the reports lately but I imagine you can run a standard call report, download as csv and then manipulate it to get whatever you are looking for. Your provider should also be able to provide per trunk logs.

 

[eddv123]

I would imagine this value would fall under the "Queue call general" statistics. Although if it is not what you are looking for I would suggest speaking to one of the integration partners - most can get call reporting of any value in 3CX so long as it exists:https://www.3cx.com/call-center/crm-integration/