Long wait for outgoing dials

[Danny]

We are seeing a long wait when we are dialing to external numbers.

I have checked all of the basic things and we are using IP's to connect to our SIP provider, if any one has any ideas please let me know.

Cheers,
Dan

 

[leejor]

If you check the 3cx logs, they will show you where the delay is occurring. Is it in the set itself? Sets and ATA's can introduce a 4,5 second or longer delay before sending the digits to the PBX. See a posting from yesterday.