Hello,
We have a customer that wants to catch all calls to certain destinations such as 0, 411 from any extension, etc and have them route to their front desk for assistance.
We have this working using a loopback trunk using generic IP based template routed to their frontdesk extension.
The issue is all calls show up as the "main did number" of the loopback trunk - in this case 0000
I have adjusted the outbound callerid fields to every option (including orginatorcallerid) but no change.
Setting the callerid in the extension actually breaks the outbound rule, and we get Forbidden in the logs when dialing 0.
Anyone have this working/have any ideas?
Thanks
We have a customer that wants to catch all calls to certain destinations such as 0, 411 from any extension, etc and have them route to their front desk for assistance.
We have this working using a loopback trunk using generic IP based template routed to their frontdesk extension.
The issue is all calls show up as the "main did number" of the loopback trunk - in this case 0000
I have adjusted the outbound callerid fields to every option (including orginatorcallerid) but no change.
Setting the callerid in the extension actually breaks the outbound rule, and we get Forbidden in the logs when dialing 0.
Anyone have this working/have any ideas?
Thanks
