Fanvil A710 as SBC

[Nickyflohr]

Hi everyone,

I was wondering if anyone here has already used a Fanvil A710 as an SBC for 3CX.

The issue I'm experiencing is that whenever I configure the Fanvil with a static IP address, it goes offline in 3CX. It also remains offline under Voice & Chat.

Has anyone else experienced this issue, or does anyone know what might be causing it?

 

[Ronaldvdv]

We have one A710 for our own PBX at this moment. Use it on DHCP and in DHCP server made a reservation for the A710. So far no going offline (used it for almost a month now). Fanvil is online in Voice&Chat.

3Cx is running V20 U10 beta.

 

[Nickyflohr]

We have one A710 for our own PBX at this moment. Use it on DHCP and in DHCP server made a reservation for the A710. So far no going offline (used it for almost a month now). Fanvil is online in Voice&Chat.

3Cx is running V20 U10 beta.

Hey Ronald,

Thanks for your response!
Yes we also use it for our own instance, without any problem. But if i want to set it static in the Fanvil A710 it wont come online.
wondering if you didnt make a reservation, and try to set it static in the A710 you have the same issue.

 

[KyriacosS_3CX]

@Nickyflohr If you assign statically the same IP and details it gets from DHCP, it still fails?

And we are talking no blinking lights fails, or no show on the PBX?

 

[Ronaldvdv]

Hey Ronald,

Thanks for your response!
Yes we also use it for our own instance, without any problem. But if i want to set it static in the Fanvil A710 it wont come online.
wondering if you didnt make a reservation, and try to set it static in the A710 you have the same issue.

Sorry that will not work in the comming weeks. I have a holiday starting tomorrow and won't be back before 30 nov. So I can not monitor this.

 

[Nickyflohr]

Sorry that will not work in the comming weeks. I have a holiday starting tomorrow and won't be back before 30 nov. So I can not monitor this.

Hi Ronald,

No worries! Have a great holiday!

 

[Nickyflohr]

@Nickyflohr If you assign statically the same IP and details it gets from DHCP, it still fails?

And we are talking no blinking lights fails, or no show on the PBX?

Hi KyriacosS,

Even when i assign the same details it gets from the DHCP it still wont come online in our 3cx. And i've tested it with multiple Fanvil A710 devices.

And i'm talking about no registration in the PBX.

 

[KyriacosS_3CX]

So they respond to pings, the web ui etc - they boot up but do not register?

 

[Nickyflohr]

So they respond to pings, the web ui etc - they boot up but do not register?

Exactly.

So in the A710 i set it as static ip. And then after a reboot, you can ping it, go to the web ui etc, but in 3cx it wont register.

 

[paulodagraca]

Hello Nickyflohr,

I can confirm your findings.
The A710 was working some weeks now just fine, after setting a static IP adres (same as DHCP has given), not working anymore.
It does seem that this breaks the function of the SBC.

Could it be that you would need to change more, some extra settings?
I will try to investigate (don't wait on this)

Paulo

 

[Nickyflohr]

Hello Nickyflohr,

I can confirm your findings.
The A710 was working some weeks now just fine, after setting a static IP adres (same as DHCP has given), not working anymore.
It does seem that this breaks the function of the SBC.

Could it be that you would need to change more, some extra settings?
I will try to investigate (don't wait on this)

Paulo

Hey Paulo,

Thanks for your response!
Yes perhaps there is indeed a other setting that needs to be adjusted. I keep trying! but i'm happy that its not only me

 

[paulodagraca]

Hi,

I did think that it could be a problem with this SBC setting:
LocalSipAddr=0.0.0.0 # 0.0.0.0 to auto detect on start
However, have not been able to confirm this.

The Router Phone will get the provisioning file from the 3CX server.
In this configuration file it does point to the SBC file on the 3CX server again.
This file has no IP address just set to 0.0.0.0 (not sure it this auto function does crap up in the Fanvil firmware)
If anyone alse can test/confirm this, great!

Paulo