Lost 3CX voicemail administration password

[sacharya]

Running on Win 2012 R2
Server version: 9.0.2. Build 1711
CXE 9
I have tried the below methods:
>Backup files
xml header file is there, nothing in the username and the password is hashed, cant decrypt it
>Run unencrypted backup
BackupCmd.exe --help is not found in the dir
>Get access to DB
Do not have the DB password. Check the Logs files in BIN folder found the username and this as the password: "PASSWORD('{76FB2009-D99A-4E90-BDE6-43664FC0FD31}')" unknown algo.

Any help is much appreciated.

Regards
Siddharth

 

[Saqqara]

Please expand more, what do you mean by 3cx voicemail administrator password ?

3CX voicemail system uses a pin number, which is shown under voicemail for each extension.

 

[VasilisV_3CX]

Hi @sacharya,

As @Saqqara mentioned, could you define what you mean by voicemail admin password? Do you mean access to the 3CX Management Console?

Most pins and passwords can be changed once you get management console access.

 

[sacharya]

3CX management console on prem deployment

Thanks
Siddharth

 

[VasilisV_3CX]

Hi @sacharya,

If you enter the correct username (default: admin) and incorrect password twice you will be prompted to reset your password with the 'Forgot password' link.

 

[VasilisV_3CX]

Hi @sacharya,

After reviewing your initial post, I think you may have confused 3CX with CX-E?

 

[sacharya]

Cant get any web access to work
localhost:5001 ,443, 80, 5015,5000.

Regards,
Siddharth

 

[VasilisV_3CX]

Hi @sacharya,

Can you send me a PM of your license key?