lost admin completely, unable to administer our system at all

[thedonschultz]

Is there a way to contact someone to help at 3x? we are a partner and on one of our hosted instances which is OURS, I lost admin completely - it's connected with office 365 for sso.

out of the blue i logged in tonight and I seem to no longer be an admin. I have no admin button on the left side menu.
I don't know what to do because the support ticket function says i'm not allowed to submit a ticket for a non commercia license, and the contact form on the website doesn't even go to a form, it just refreshes the page.

I don't know what to do, we didn't make any changes
ironically there's no phone number to call 3cx for help on this
we cannot administer our pbx
we cannot create a ticket
we cannot submit a form on the website.

how do I get help for this please? anyone!?

 

[SteveITS]

If network restrictions were set up for admin, the menu won’t show if connecting from a different IP. Try logging in from a RFC1918 IP as those are by default allowed. Or force IPv4 if you might be using IPv6.