Lost Call in Queue

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hitmanist

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for every call there is a warning ( lost call in queue ) in Server Event Log


15:42:12.783 [CM503023]: Call(72): Call recording is stopped, audio file: C:\ProgramData\3CX\Data\Recordings\108\
15:38:56.117 [CM503008]: Call(73): Call is terminated
15:38:56.114 [CM503022]: Call(72): Call recording is started, audio file: C:\ProgramData\3CX\Data\Recordings\108\
15:38:56.107 [CM503023]: Call(73): Call recording is stopped, audio file: C:\ProgramData\3CX\Data\Recordings\108\
15:38:56.104 [CM505002]: Gateway:[MP-118] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Audiocodes-Sip-Gateway-/v.5.80A.023.006] PBX contact: [sip:[email protected]:5060]
15:38:55.898 [CM503007]: Call(73): Device joined: sip:[email protected]:5070;rinstance=f1a9fdcab7180b43
15:38:55.896 [CM503007]: Call(73): Device joined: sip:[email protected]:5488
15:38:55.894 [CM503022]: Call(73): Call recording is started, audio file: C:\ProgramData\3CX\Data\Recordings\108\
15:38:48.509 [CM503025]: Call(73): Calling Ext:Ext.108@[Dev:sip:[email protected]:5070;rinstance=f1a9fdcab7180b43]
15:38:48.464 [CM503004]: Call(73): Route 1: Ext:Ext.108@[Dev:sip:[email protected]:5070;rinstance=f1a9fdcab7180b43]
15:38:48.459 [CM503001]: Call(73): Incoming call from Ext.802 to <sip:[email protected]:5060;nofwd=1;tag3cx=43-DKKFIOSDYN>
15:38:47.729 [CM503007]: Call(72): Device joined: sip:[email protected]:5488
15:38:47.559 [CM503025]: Call(72): Calling Ext:Ext.802@[Dev:sip:[email protected]:5488]
15:38:47.506 [CM503004]: Call(72): Route 1: Ext:Ext.802@[Dev:sip:[email protected]:5488]
15:38:47.505 [CM505002]: Gateway:[MP-118] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Audiocodes-Sip-Gateway-/v.5.80A.023.006] PBX contact: [sip:[email protected]:5060]
15:38:30.600 [CM503007]: Call(72): Device joined: sip:[email protected]:40600;rinstance=48a72b49ff6ecfcf
15:38:30.599 [CM503007]: Call(72): Device joined: sip:[email protected]:5060
15:38:30.435 [CM503025]: Call(72): Calling Ext:Ext.805@[Dev:sip:[email protected]:40600;rinstance=48a72b49ff6ecfcf]
15:38:30.391 [CM503004]: Call(72): Route 1: Ext:Ext.805@[Dev:sip:[email protected]:40600;rinstance=48a72b49ff6ecfcf]
15:38:30.389 [CM505002]: Gateway:[MP-118] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Audiocodes-Sip-Gateway-/v.5.80A.023.006] PBX contact: [sip:[email protected]:5060]
15:38:30.388 [CM503001]: Call(72): Incoming call from 03122569988@(Ln.10006@MP-118) to <sip:[email protected]:5060>
15:38:30.382 [CM503012]: Inbound office hours rule (unnamed) for 10006 forwards to DN:805

805 ivr
802 queue manager
108 extension

as you see while calling 72 is goin on, a call named 73 is appear.
and in call records 73's size 1kb.
and 73 seen as lost call in queue.

phone system 10, win 7 32 bit.
 
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