We are testing the M365 integration and it is syncing extension status based on calendar information. However, we have observed that this is only working for some of our users. We are testing with 3 users in this initial phase, but only 2 of the 3 will have their extension status updated based on their calendar. All extensions appear to have the same settings, and their extension shows that it is being synced with M365...but we have one user whose extension will remain "available" when it should be set to DND because of their calendar.
Any suggestions on what to troubleshoot/test?
Any suggestions on what to troubleshoot/test?
