M365 user sync will sync blocked users

[jmu]

We managed it to get the O365 user sync up & running. But it seems like that users of O365 will be synced even if they are blocked within O365. 3CX does indeed recognize that the user is blocked since you could not exclude a user within 3CX once blocked. For us this is a bug, users which are blocked in O365 should not be synced anymore.

In our szenario a user us leaving the company and we assign the extension - after some time - to a new user. Since the old owner - which is blocked now - should be keep for some time 3CX will overwrite manual changes to the extension every time with the blocked user details from O365.

 

[accentlogic]

Once an extension has been synced to a 365 account the extension is synced to that 365 account. Changing the email address in 3CX will see it just revert back to the prior 365 mailbox at the next sync.

To remove the 365 sync association, the extension must be "Cleared" from the web client using an extension with Receptionist rights, or the extension must be deleted and then re-created.

I posted an Idea for the Clear function to be added to the Management Console so it can be done without logging into another interface. Please vote this up if you agree.

https://www.3cx.com/community/threa...nist-rights-in-web-client.114271/#post-529263