office 365

  1. When does Synced with Microsoft 265 column get populated for a user? When does the user get added to the group Azure AD?

    Running v18 Update 8, Build 939 Enterprise 128sc. We're upgrading to v20 soon but have some logistical issues to be dealt with first. I inherited the admin of this system from the previous admin that left abruptly. I have in my handoff notes that once a user synced with Microsoft 365, two...
  2. SSO / Office 365 Integration Permissions

    From security perspective we would like to disallow the usage of Calendar Permissions in the App Registration permissions for the 3CX/Office 365 integration. But when we leave those permissions from the App Registration we are unable to continue. We would only like to use the Single Sign On...
  3. Email using office 365 account and not using integration issue

    We are facing an issue since Microsoft deprecated basic authentication where we can’t use our office 365 account for email notification. We don’t want to use the 365 integration and just for notifications but getting timeout issues and was wondering if there is some setting we can use to get it...
  4. M365 user sync will sync blocked users

    We managed it to get the O365 user sync up & running. But it seems like that users of O365 will be synced even if they are blocked within O365. 3CX does indeed recognize that the user is blocked since you could not exclude a user within 3CX once blocked. For us this is a bug, users which are...
  5. 3CX & Slack / GSuite Meet integration

    It's great to see O365 / Teams support in 3CX. However, in my experience many SMBs that go with Google Suite will not pay again for Teams / o365 (however I've seen some exceptions where both are used :oops: ) A common setup that I have encountered (especially companies that setup their...
  6. jasonhille

    3CX SMTP - Office365 Encrypted Outgoing Emails

    We are attempting to test Office365 SMTP configurations. We've configured an Office365 user/email account (in Azure) and have set a rule to have any emails sent using this account be automatically encrypted for top level security. As 3CX doesn't have an integration for 2FA/MFA with O365 , an app...
  7. Generated phonebook and Office 365 shared contact sync issues

    The 3CX generated phonebook that appears on the deskphone contains extension numbers from the 3CX hosted instance and the contacts from the Office 365 synchronized shared contact list. The web client only shows the shared contact list. It does not include the extension numbers from the 3CX...
  8. Linking Existing 3CX & Microsoft 365

    Hi All, We have an existing 3CX system that handles our internal and external calls as well as an existing Microsoft 365 account which would be great to link as we rely heavily on the two. However, as far as i am aware, this should only be done on new 3CX systems with no existing extensions...
  9. How to integrate shared contacts from Exchange Online Mailbox based on Microsoft 365 into central phone book

    I need help to implement a central phone for all colleagues. We´re using Microsoft 365, also Exchange Online mailboxes. Is there an opportunity to integrate shared contacts from Exchange Online Mailboxs into central phone book? Best regards - Ben
  10. Creating a 3CX Web Meeting with O365 Calendar

    Hello, When creating a web meeting, and selecting the Office 365 option for the calendar, the meeting times or dates never match each other. For example: In 3CX, I can create a Web Meeting for 3:20PM with a duration of 30 minutes. I would select O365 Calendar and create the meeting. A new...
  11. Conference Templates

    I'm playing around with 3CX and I noticed that the email templates for conferences don't work as expected when using Office 365. It seems like line breaks don't carry over into the description of the event. Has anyone else noticed this and if so, is there a way to make it do line breaks properly...
  12. Office 365 calendar and Scheduling

    Can someone else try the following: Try the following with office 365 as the calendar destination Schedule conference Type: video When: later Specify date in the future Provide name Select office 365 from calendar Create meeting Office calendar tab opens but the date specified is not what is in...
  13. Implemented Synchronization contacts public folders office 365 v16

    I don't think it's serious to get an update of something as important as contacts, sell it as a total synchronization with office 365... and then only synchronize personal contacts.... Why not synchronize with a public folder? We would need to have both functionalities
  14. The SMTP server does not support authentication.

    Hello, I have the same problem from this thread: https://www.3cx.com/community/threads/the-smtp-server-does-not-support-authentication.58684/ I wonder if you find any solution ? The problem is I receive the error <<The SMTP server does not support authentication.>> either with Gmail, Office...
  15. Reply to address for voicemails

    We use Office365 and have our system set up to use support as the address that sends users messages (welcome emails, voicemails) Is there a way to change the reply to address from the support address for voicemails (or both) when using Office365? It's available with the custom setting, but not...
  16. Dominik Oelmaier

    Office 365 Contact integration

    Hello, I would like to integrate my Office 365 contacts into 3cx contacts. In the client it works with the office365 plugin. Now I want to put the contacts in the attachment, entered the Office 365 server URL, the user and the password. However, it does not sync contacts and I suspect I have...
  17. Office 365 Voicemail

    Hi, Does anyone know if there is any documentation relating to setting up 3CX with Office 365 for the voicemail integration. I have found it for the CRM and voicemail for Exchange, but as yet not found it for Office 365. Any help greatly received and appreciated. Thanks Nik
  18. 3cx - Office365 Address Book no PRO

    Hi Guys, actually I am a little bit confused. As I can see on edition comparison (https://www.3cx.com/ordering/pricing/) the STANDARD edition is able to integrate "Office 365 (address book only)" and "Outlook". But trying to set-up this - i got the notice "This feature is only available in...
  19. Voicemail email delay

    v15.5.5 Windows 2008 R2 HyperV Randomly emails out of the system for voicemails are being delay by hours to ten's of hours. But some notifications come right through. I have multiple(20+) installations all with similar configurations but having this issue at a few sites. SMTP via Office365...
  20. Office 365 Server-side Integration for Shared Contacts

    I'm trying to sync my 3CX Contacts to a Public Folder created in Office 365 containing contacts for my organization. I can't find any documentation other than the following article and two subsequent articles: https://www.3cx.com/blog/docs/sync-ms-exchange-contacts/ I've completed all of those...