Mac Chrome WebClient

[benf]

We have call center managers who are working from home. Some of them have Mac and we are seeing the Macs do not have Switchboard or the ability to listen/record. On a pc with chrome it works fine so seems to not be permissions issue. Just curious if there is a fix for it or am I missing something.

 

[Evolute IT]

The Mac/Windows client is being slowly replaced by the Webclient.

So, many features are moving.

 

[benf]

Yes Im using the webclient. The Mac Chrome webclient does not allow us to listen or view queues. Same user on Windows webclient works, so its not a permission thing. Trying to get my hands on another Mac to test.

 

[JohnS_3CX]

The Mac client is no longer being developed, the efforts are now put towards the webclient and the chrome extension to cover all the necessary functionality you may need.

You can monitor queues with the correct rights though, via the Switchboard. Perhaps you just need to adjust your extension to be a manager/member of the queue?