Mangement console down?

[Telekomgubben]

I noticed this morning that no calls came through to either of my sip trunks.
While trying to login to the management console I'm just getting "time out" and the page seems unreachable.

I'm able to login to our account and click on my "subscription", vaild through 6th of September 2021 and I can also see my URL for the management console, which obviously does not work either.

Anyone having the same issue?

 

[cobaltit]

Pretty sure if this was a widespread issue, there would be a lot more posts

You mentioned you noticed calls weren't coming through on your SIP trunks. So does that mean your phones/soft phones are still registered? How about information like where your 3CX instance is at? Any chance you used one of the one year free trial setups from Google or AWS and that year is up?

 

[NickD_3CX]

Either that, or maybe you have 2 Instances using the same License Key, and the 2 are conflicting with each other?
If this is the case, make sure you shut down the one of the two, and restart the other.