Solved Manual Update problem

[HiroNikuyama]

Hi, we have an issue with updating the 3CX manually.
the version of our 3CX is 16.0.5.619, and on the "Updates" panel, "16.0.5.622" is on the list, but it also shows "Out Of Date", and we cannot select the version to download.

We cannot find other ways to update.

Please kindly help us with what to do.

Hiro

 

[Saqqara]

What version of 3cx - windows or debian ?

When you say 'cannot select the version to download'. you have highlight the update and click on 'Download Selected'

Have you tried another browser ?

 

[HiroNikuyama]

Thank you for the quick response.
Good advice! I could proceed with it when I attempt it on firefox(it didn't work on chrome).

Now encountered "failed" mail with the log below;

Hits: 1 http://security.debian.org stretch / updates InRelease
Hits: 2 http://repo.zabbix.com/zabbix/3.0/debian stretch InRelease
Ignore: 3 http://deb.debian.org/debian stretch InRelease
Hits: 4 http://deb.debian.org/debian stretch-updates InRelease
Hits: 5 http://deb.debian.org/debian stretch Release
Ignore: 6 http://repo.saltstack.com/apt/debian/9/amd64/archive/2019.2.0 stretch InRelease
Error: 7 http://repo.saltstack.com/apt/debian/9/amd64/archive/2019.2.0 stretch Release
  404 Not Found [IP: 65.8.68.14 80]
Hits: 8 http://downloads-global.3cx.com/downloads/debian stretch-testing InRelease
Hits: 10 http://downloads-global.3cx.com/downloads/debian stretch InRelease
Loading the package list ...
E: The Release file is missing from the repository http://repo.saltstack.com/apt/debian/9/amd64/archive/2019.2.0 stretch Release.

our 3CX is devian version by the way.

 

[ChrisC_3CX]

Hey @HiroNikuyama,

I shall PM you shortly regarding this issue.

 

[HiroNikuyama]

Hi Chris. I was able to update the 3CX to the latest version.
Thank you so much!

Thanks to Saqqara also.