messaging.3cx.com DNS no longer resolves

[dan_tx]

SMS failing due to https://messaging.3cx.com can’t resolve and that domain is used for web hooks. Appears there are no records for it per third party lookups.

Was this planned and we are using old info for SMS?

Session Transcript:
- - - a:messaging.3cx.com

 1 l.gtld-servers.net 192.41.162.30 NON-AUTH 26 ms Received 2 Referrals , rcode=NO_ERROR  3cx.com. 172800 IN NS alina.ns.cloudflare.com,3cx.com. 172800 IN NS augustus.ns.cloudflare.com,
 2 alina.ns.cloudflare.com 108.162.192.61 AUTH 5 ms Received 1 Referrals , rcode=NAME_ERROR  3cx.com. 3600 IN SOA mname=alina.ns.cloudflare.com rname=dns.cloudflare.com serial=2306167897,
LookupServer 32ms

 

[SteveITS]

What version are you on? There were changes in past updates:
https://www.3cx.com/blog/docs/sms-configuration/
https://www.3cx.com/blog/news/messaging-configuration-u6/

 

[dan_tx]

What version are you on? There were changes in past updates:
https://www.3cx.com/blog/docs/sms-configuration/
https://www.3cx.com/blog/news/messaging-configuration-u6/

18.0.5.418

So I believe that’s u5, one behind.

 

[dan_tx]

What version are you on? There were changes in past updates:
https://www.3cx.com/blog/docs/sms-configuration/
https://www.3cx.com/blog/news/messaging-configuration-u6/

Well that certainly is it. Thanks for the quick reply.

 

[SteveITS]

Update 5 is two behind. I can’t speak to whether it was disabled but it’s probably worth upgrading to see.

 

[YiannisH_3CX]

Hi @dan_tx

Please note that the messaging proxy has been decommissioned. You need to upgrade to the latest version and reconfigure your SMS from within the trunk settings.

 

[dan_tx]

Hi @dan_tx

Please note that the messaging proxy has been decommissioned. You need to upgrade to the latest version and reconfigure your SMS from within the trunk settings.

Thanks, Yiannish. That was it. The link @SteveITS provided (https://www.3cx.com/blog/news/messaging-configuration-u6/) I missed when it was posted and it had all the information to fix the issue. Still on U5 but planning to get too latest as soon as possible.