Migrate to Azure

[Lethal]

HI All.
I have had a on-premises install and im migrating to Azure as I get free credits. (I tried to post in Self hosted) but said You need a Self-hosted system to post in this section.)
I took a backup of my current onpremises install.
Shutdown my on prem server
Deployed via Azure Marketplace
Restored the backup. All seemed to go well.
We dont use physical phones, we only use the iOS and Android apps.

So my current issues are:
I cant access the Managment console or webclient via FQDN or IP. I can ping the FQDN and resolves to the Azure IP. The sip services have registered and can call in and get the IVR and Call out too. It just hangs on loading if i try to go to Team, Contact, Recents, Chat or voicemail. Keypad loads and i can dial out. I can SSH and ran a sudo service 3CX* status and can see all services running. Anyone got any ideas i could try?

 

[Gbot@Okam]

Hello
Is the 3CX firewall test all green ?

 

[Lethal]

Hello
Is the 3CX firewall test all green ?

Thanks for the reply. I cant get into the web console to run the test? Is there a way to run it from SSH?

 

[Gbot@Okam]

Sorry my bad i misread the "i can't" !
Dumb question but you sure you've set 443 port on the wizard and not click next letting the default 5001 port ?

 

[UK-Steve]

Others are probably best placed to give you better advice but I had a similar problem with two recent Azure installations (for separate companies), neither would allow access into the Management Console even though I was following https://www.3cx.com/docs/pbx-azure-marketplace/ to the letter. The only way I was able to finally solve it was to delete the VMs and install again but swap steps 3 and 4 (create the swap file AFTER uploading the 3CX configuration).