Solved Migration to "Hosted by 3CX" unsuccesful?

[RoggerJones]

We have our first Customer who would like to migrate. I'm trying this in the partner network, with the "switch to hosted" button, select "migrate PBX" na then trying to upload the backup file.

After that i get the Erros Message:
The page was not displayed because the request entity is too large.

I couldn't managa to downsize the backup till now, any other ideas/help?

 

[NikosT_3CX]

@RoggerJones if your backup is way to big ( more than 500 MB ) I would recommend to proceed with the following steps :



https://www.3cx.com/community/threads/move-from-lightsail-to-3cx-hosted.76780/

From your customer portal if you want to host with 3cx, you can click on the Subscriptions >> [Deploy to Hosted] >> Upload your backup and then we will create a PBX on our hosting platform, restore your backup and setup your PBX.
Of course you must take a backup form your current PBX, with License key& FQDN and this must be less than 500 MB.
If your backup is bigger, you can setup your PBX and then restore it on top of the new PBX that will be on our Hosting Platform. By the time the key and the FQDN will be the same then this will just bring your config in.

 

[RoggerJones]

thank you my issue has been solved