missed call notification on ring groups with doorphone usage

[jener]

hi all,

we are using a doorphone that calls a ring group wich rings different extensions at the office. unfortunately all those users are getting missed call notifications.
is there a way to create an option "disable missed call notification" in some future releases?

best regards,

erik

 

[Keith Winhall_3CX]

Hi @jener Check out this thread as I think it will answer your question. In short, send the call to a queue and you shouldn't have the issue.

 

[jener]

im going to use a queue for that, thanks!