Missed Call Report issue

[nhathq]

I don't work in the dev team for Elastix excepted RoomX or some own modules made in Franck.
Like i said, if you think it's a bug, you have to send your issue in elastix bug report.
If somebody must to fix this issue, it's the support team.

I've no solution for your issue. Perhaps I think at a bug indeed.

Now I don't care the missed call report issue anymore. I need to solve the "Recording Missing" issue a.s.a.p. I will send report Elastix but I don't have time to wait for them to reply. This is urgent situation :cry:

 

[danardf]

If it's urgent for you, then just paid one hour at Elastix support (mail or chat).

 

[milan1]

Hi,

May be is disabled on Elastix Web GUI -> PBX->Genaral Settings and check the settings or check PBX tab ->Tools

 

[nhathq]

Hi,

May be is disabled on Elastix Web GUI -> PBX->Genaral Settings and check the settings or check PBX tab ->Tools

Hi Milan,

Nothing which related to call recordings are disabled.

 

[milan1]

Hi,

Check on PBX tab -> General Settings -> Extension Recording Override enable or disable

 

[nhathq]

Hi,

Check on PBX tab -> General Settings -> Extension Recording Override enable or disable

There is no "General Settings" or "Extension Recording Override" as you told anymore in the latest version of Elastix 2.5

 

[danardf]

I'm losing my mind.
Sometime you talking about calls reports (cdr... missing calls, no answer ...Etc)
Sometime you talking about calls recording (monitoring).

Be clear sir.

 

[nhathq]

I'm losing my mind.
Sometime you talking about calls reports (cdr... missing calls, no answer ...Etc)
Sometime you talking about calls recording (monitoring).

Be clear sir.

Sometime you talking about calls reports (cdr... missing calls, no answer ...Etc) <<< this is the reason I created this topic

Sometime you talking about calls recording (monitoring) <<< this is the new issue after updating Elastix to the latest version as your suggestion :cry:

 

[danardf]

Ha ok, so in this case, new issue = new thread sir!

 

[Mr Chawla]

hello danardf,

please explain the miscall issue as its still unclear i am having the same issue as were discussing in this thread,

missed call report not showing true results, it is counting all numbers which were missed even after few minutes that was answered,

so how can we manage miss calls which is still unanswered its fully complicated and executives having confusions,

any one who know the solution please reply as it is urgent

thanks