Mobile App Timeout Feature

[Netmatters]

Hello,

We understand there is currently a timeout feature on the mobile app, in that users are timed out from the mobile app, we understand the reason for this is that default PUSH will expire after 7 days of inactivity, and in order to refresh you need to re-open the 3CX App.

Could it be put in the product/software pipeline for there not to be a timeout feature on the mobile app?

 

[JosIPVG]

Dont know if its available for iOS but for android there is the "keep active" option, might be worded differently my app is in Dutch.

 

[TheodorosG_3CX]

Currently this is the default behavior and cannot be changed or modified.
You can post your idea however i don't think this will change. Keep in mind that the "Keep Alive" option in the Android App is a temporary solution when there are connectivity issue as it is battery consuming.