Mondotalk - g729 codec problem.

[h2009]

Hi there
Im using mondotalk as one of my SIP providers, and its all working fine when i use the codec g711 u/a. As soon as i switch to g729 i cant seem to make calls.
When i make a call to 90812345 - this is mondotalk's voice mail number which only uses g729a. The audio test line is 9080002 which uses g711.
When g729 is active (only) i get the following log below, and the call does not connect at all.
If i use g711 i can connect to both calls, but i cannot hear the voicemail prompts.

If i connect directly to there servers, its fine everything works well, but through 3CX it just doesnt work. Is there any difference to the labeled G729 in 3CX and G.729a? Could there be a header problem? I.e. mondotalk servers only see's G729, and thinks thats not G.729a?

here is the log:

12:56:20.296 Call::Terminate [CM503008]: Call(7): Call is terminated
12:56:20.281 Call::RouteFailed [CM503014]: Call(7): Attempt to reach
[sip:[email protected]] failed. Reason: Not Implemented
12:56:20.265 CallLeg:nFailure [CM503003]: Call(7): Call to
sip:[email protected]:5060 has failed; Cause: 488 Not
Acceptable Here; from IP:204.9.203.101:5060
12:56:16.984 CallCtrl:nSelectRouteReq [CM503004]: Call(7): Calling:
VoIPline:10@[Dev:sip:[email protected]:5060]
12:56:16.984 CallCtrl:nSelectRouteReq [CM503010]: Making route(s) to
[sip:[email protected]]
12:56:16.984 Extension:rintEndpointInfo [CM505001]: Ext.115: Device
info: Device Identified: [Man: Linksys;Mod: SPA-921;Rev: General]
Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent:
[Linksys/SPA921-5.1.8] Transport: [sip:192.168.0.200:5060]
12:56:16.953 CallCtrl:nIncomingCall [CM503001]: Call(7): Incoming call
from Ext.115 to [sip:[email protected]]
12:56:08.484 Call::Terminate [CM503008]: Call(6): Call is terminated
12:56:08.468 Call::RouteFailed [CM503014]: Call(6): Attempt to reach
[sip:[email protected]] failed. Reason: Temporarily Unavailable
12:56:08.453 CallLeg:nFailure [CM503003]: Call(6): Call to
sip:[email protected]:5060 has failed; Cause: 480 Temporarily
Unavailable; from IP:204.9.203.101:5060
12:56:05.906 CallCtrl:nSelectRouteReq [CM503004]: Call(6): Calling:
VoIPline:10@[Dev:sip:[email protected]:5060]
12:56:05.890 CallCtrl:nSelectRouteReq [CM503010]: Making route(s) to
[sip:[email protected]]
12:56:05.890 Extension:rintEndpointInfo [CM505001]: Ext.115: Device
info: Device Identified: [Man: Linksys;Mod: SPA-921;Rev: General]
Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent:
[Linksys/SPA921-5.1.8] Transport: [sip:192.168.0.200:5060]
12:56:05.890 CallCtrl:nIncomingCall [CM503001]: Call(6): Incoming call
from Ext.115 to [sip:[email protected]]
12:55:59.437 Call::Terminate [CM503008]: Call(5): Call is terminated
12:55:59.437 Call::Terminate [CM503008]: Call(5): Call is terminated
12:55:54.656 CallCtrl:nLegConnected [CM503007]: Call(5): Device joined:
sip:[email protected]:5060
12:55:54.656 CallCtrl:nLegConnected [CM503007]: Call(5): Device joined:
sip:[email protected]:62048
12:55:54.375 Line:rintEndpointInfo [CM505003]: Provider:[Mondotalk]
Device info: Device Not Identified: User Agent not matched;
Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent:
[CityMoon SIP/1.8.0.004] Transport: [sip:192.168.0.200:5060]
12:55:54.375 CallCtrl:nAnsweredCall [CM503002]: Call(5): Alerting
sip:[email protected]:5060
12:55:52.093 CallCtrl:nSelectRouteReq [CM503004]: Call(5): Calling:
VoIPline:10@[Dev:sip:[email protected]:5060]
12:55:52.078 CallCtrl:nSelectRouteReq [CM503010]: Making route(s) to
[sip:[email protected]]
12:55:52.078 Extension:rintEndpointInfo [CM505001]: Ext.115: Device
info: Device Identified: [Man: Linksys;Mod: SPA-921;Rev: General]
Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent:
[Linksys/SPA921-5.1.8] Transport: [sip:192.168.0.200:5060]
12:55:52.062 CallCtrl:nIncomingCall [CM503001]: Call(5): Incoming call
from Ext.115 to [sip:[email protected]]
12:53:46.937 Call::Terminate [CM503008]: Call(4): Call is terminated
12:53:46.921 Call::RouteFailed [CM503014]: Call(4): Attempt to reach
[sip:[email protected]] failed. Reason: Temporarily Unavailable
12:53:46.921 CallLeg:nFailure [CM503003]: Call(4): Call to
sip:[email protected]:5060 has failed; Cause: 480 Temporarily
Unavailable; from IP:204.9.203.101:5060
12:53:44.437 CallCtrl:nSelectRouteReq [CM503004]: Call(4): Calling:
VoIPline:10@[Dev:sip:[email protected]:5060]
12:53:44.437 CallCtrl:nSelectRouteReq [CM503010]: Making route(s) to
[sip:[email protected]]
12:53:44.437 Extension:rintEndpointInfo [CM505001]: Ext.115: Device
info: Device Identified: [Man: Linksys;Mod: SPA-921;Rev: General]
Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent:
[Linksys/SPA921-5.1.8] Transport: [sip:192.168.0.200:5060]
12:53:44.421 CallCtrl:nIncomingCall [CM503001]: Call(4): Incoming call
from Ext.115 to [sip:[email protected]]

 

[h2009]

Any help from the 3CX team - to inform me if its the same?

 

[h2009]

Issue is due to licensing this : http://www.3cx.com/forums/g729-and-small-business-for-expert-users-3536.html