Multi Tenant Hide Extension Number On Ext to Ext Call

[Wendelspanswick]

We have a few different groups on our phone system and if they have a problem it's easier to ring the extension locally rather than the external number, the problem is the people we are ringing are making a note of our extension numbers and are calling us directly instead of going through our help desk menu.
Is there any way to block the extension number on `internal` calls.

 

[Saqqara]

to my knowledge you can not block your number showing on the phone

You can block internal call - Under Extension - Forwarding rules, Exceptions you can drop the call.

Extensions can be added in one block i.e. 100-110,35,50 - will block range 100-110, ext 35 and 50

 

[YiannisH_3CX]

Hello @Wendelspanswick

Please note that there is no way to hide your caller ID when performing a local call to a different extension. You can block extensions from calling you though and divert them to the help desk extension using exceptions