Hi all,
Hoping someone can please provide some assistance on the below query. To give an overview of customer - 80+ extensions, all Fanvil X4G apart from reception with is GrandStream GXP2170. They have a Snom PA1 onsite which has an internal extension setup. When calling this extension it multicasts to all phones site and the audio comes out of the Fanvils speaker.
Two issues with this:
Any help greatly appreciated.
Thanks in advance
Adrian
Hoping someone can please provide some assistance on the below query. To give an overview of customer - 80+ extensions, all Fanvil X4G apart from reception with is GrandStream GXP2170. They have a Snom PA1 onsite which has an internal extension setup. When calling this extension it multicasts to all phones site and the audio comes out of the Fanvils speaker.
Two issues with this:
- The audio volume is extremely quiet on the Fanvils. Even with 80+ phones in one room there are still instances where staff don't hear the callout
- The bigger issue of the two - when someone is already on a call, and the multicast comes from the Snom PA1, calls are put on hold. Phone are set to not allow multiple calls. Intercom barge has been turned off on the Fanvils.
Any help greatly appreciated.
Thanks in advance
Adrian
